Contact Sue Google for Legal Advice

If you’re locked in a frustrating dispute with a casino like Bet365 or William Hill, our team is here to listen and offer a clear path forward.

How To Get In Touch With Our Team

For UK-focused legal advice on your iGaming issue, the best way to reach our team is via email. We monitor our inbox during UK business hours and aim to provide a clear, initial assessment of your situation.

Email Us Directly

Please send your enquiry to: [email protected]. Your initial consultation is free, and we welcome any relevant tips or corrections to the information you provide.

Our Response Time

We strive to respond to all legitimate enquiries within a 48-hour response time during the working week.

What Information To Provide

To help us provide tailored advice, please include as much relevant detail as possible in your first email.

Key Details We Need

• The name of the casino (e.g., Paddy Power, Ladbrokes).
• The date(s) of the incident or dispute.
• Any customer service or complaint reference numbers.
• If relevant, mention any contact with the UK Gambling Commission.

Describing Your Dispute

Give a clear, concise summary of your issue—whether it’s an unfair bonus term, a withheld withdrawal, or an account closure. This allows us to assess your consumer rights as a UK gambler.

Contacting Sue Google is your first, crucial step towards resolving your casino complaint and formally asserting your legal rights under UK regulations.